AREAS WE IMPROVE

Every function of your distribution business — understood, improved, and managed.

CONSULTING
FINANCE
TECHNOLOGY
01 INVENTORY MANAGEMENT

Inventory decisions driven by clarity, not instinct.

Inventory is working capital. Every unit on your shelf is cash already spent. Inventic continuously analyses every SKU — its value, movement, criticality, and trend — and tells you exactly what to buy, how much to hold, and when to reorder.

  • ABC classification — focus on high-value SKUs
  • FSN classification — identify fast, slow and non-moving stock
  • VED classification — ensure critical items never go out of stock
  • Pareto analysis — focus on the 20% that drives 80% of outcomes
  • 24-month sales analysis — detect trends and seasonality
  • Reorder point and EOQ calculated per SKU automatically
  • Auto purchase recommendations generated
  • Expiry alerts at 90, 60 and 30 days
Lower working capital. Fewer stockouts. Near-zero expiry losses.
KEY RESULT
02 STOCK CONTROL

From stock confusion to real-time accuracy.

Stock accuracy is the foundation of inventory intelligence. Stock Auditor transforms physical stock taking into a fast, parallel, and error-free process.

  • Multi-user counting — 10+ people simultaneously on tablets
  • No paper, no Excel — digital entry direct to central system
  • Real-time central reconciliation
  • Instant variance reporting
  • Full audit trail of every count
3 days → 3 hours. Zero compilation errors. Reliable stock data.
KEY RESULT
03 CUSTOMER MANAGEMENT

Every customer conversation becomes a business insight.

Your team speaks to customers for 10 to 12 hours every day. Without a system, that intelligence is lost. Dona captures every call, understands it, and converts it into actionable insights — automatically.

  • Every call recorded and analysed by AI
  • AI-generated summaries of every conversation
  • Captures complaints, feedback and promises made
  • Detects recurring issues across multiple customers automatically
  • Identifies delivery, stock and pricing problems early
  • Tracks CRM performance and coaching gaps
  • Customer health scoring — Growing, Stable, Declining, Exit Risk
  • Detects behaviour shifts before revenue drops
The business listens to every customer — systematically.
KEY RESULT
04 SALES MANAGEMENT

One view. Complete sales reality.

When a customer calls, your team should not check 4 systems. Everything — orders, stock, payments, history — is visible instantly on one screen.

  • Last interaction summary from Dona.ai
  • Live order status — picking through dispatch to delivery
  • Real-time stock availability
  • Outstanding receivables and ageing
  • Credit limit utilisation
  • Monthly sales vs target
  • Customer classification and health score
No waiting. No guessing. Faster decisions in real time.
KEY RESULT
05 DEBTOR MANAGEMENT

From chasing payments to collecting scientifically.

Receivables are not just records — they are working capital. This system turns collections into a structured, priority-driven process that runs automatically every morning.

  • Daily CRM-wise priority call lists — who to call first and why
  • Ageing buckets — today, 7, 30, 60 and 90+ days
  • Automated reminders sent before and after due dates
  • Debtor classification — A, B, C by risk and value
  • Credit limit monitoring in real time
  • Legal escalation with full Dona.ai call history as evidence
Lower DSO. Predictable cash flow. Fewer bad debts.
KEY RESULT
06 STORE MANAGEMENT

Performance visibility at the level where decisions happen.

Zone-level sales hide the truth. Growth and decline happen store by store — and must be managed that way. We set a budget for every individual store and measure it every single month.

  • Store-wise annual budgeting
  • Monthly actual vs budget tracking
  • Month-on-month and year-on-year trends
  • Bill value and visit frequency analysis
  • Category-level performance per store
  • Store classification — Growing, Stable, Declining, Exit Risk
  • Auto follow-ups for declining stores
  • Alerts for no orders in 30 days
  • Sales intervention triggers automatic
Problems identified in 30 days — not 18 months later.
KEY RESULT
07 Logistics Management

Delivery planned by data, not by habit.

Logistics is both a cost centre and a customer experience driver. This system optimises both — reducing delivery cost while improving reliability and speed.

  • GPS mapping of all stores in network
  • Route optimisation — minimum distance, maximum efficiency
  • Order-to-route assignment automatic
  • Real-time vehicle tracking
  • Carrier performance benchmarking
  • Delivery time and cost analytics
Lower cost. Faster delivery. Higher reliability.
KEY RESULT
08 ORDER CONTROL

Every order tracked from entry to delivery — no blind spots.

The entire order lifecycle becomes visible, measurable, and controlled. No order gets lost. No stage is invisible. Every bottleneck surfaces before it becomes a problem.

  • Order captured instantly at receipt
  • Picking tracked per staff member
  • Packing validates shortages before dispatch — not after delivery
  • Dispatch logged with timestamp
  • Delivery confirmation tracked
  • Complete pipeline visibility across all stages
No lost orders. No delays without visibility.
KEY RESULT
09 FINANCIAL MANAGEMENT

Finance becomes a real-time decision system — not a monthly report.

Every operational decision affects cash, working capital, and profitability. This layer connects everything into financial control — powered by 18 years of CFO expertise encoded into automation.

  • 13-week rolling cash flow forecast
  • Weekly visibility on collections and payments
  • Zero-based budgeting — every cost line justified
  • Working capital cycle tracking — DSO, DPO, inventory days
  • OD utilisation and interest tracking
  • Monthly management pack generated on Day 1 — P&L, Balance Sheet, Cash Flow, KPIs
Decisions made with clarity. No surprises in cash.
KEY RESULT
10 MANAGEMENT INTELLIGENCE

The entire business, visible every morning.

Each role sees exactly what they need — nothing more, nothing less. Updated every night. Visible every morning. Zero manual effort required.

  • Management — full business signals
  • Sales — store and revenue performance
  • Collections — receivables and ageing
  • Operations — orders and logistics
  • Finance — cash, margins, working capital
No reports. No delays. One version of truth.
KEY RESULT

We do not start with a proposal. We start by understanding your business.

Let us identify the priorities together and build a practical roadmap for improvement.